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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Courtney McVicker

August 21, 2024

5  out of  5
rating by Courtney McVicker
"I had a great experience working with Briana. She was incredibly friendly and helped answer all of my questions!"
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Nana Muganli

July 20, 2024

1  out of  5
rating by Nana Muganli
"State Farm's car insurance is only for 6 months. After 6 months, rates may change. The agent I spoke with and asked her a few questions, was not well prepared. Her answers were not convincing. It seemed like she does not know the topic very well, and sells without having a comprehensive knowledge about what she sells. It seemed like my questions made her uncomfortable because she did not know. It felt like she was prepared for a quick sale but not for in- depth conversation. I went with a different insurance and better prepped agent."
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justpressure mobile

June 17, 2024

4  out of  5
rating by justpressure mobile
"Kamya was very helpful and knowledgeable for our needs for our hone insurance."
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Kenton Bontrager

June 17, 2024

5  out of  5
rating by Kenton Bontrager
"I had a fantastic experience working with Kamya Cockey to get a vehicle added to my insurance policy. She was extremely helpful, friendly, and knowledgeable about the entire process and I couldn't have gone any smoother than it did. Thanks, Kamya!"
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Courtland Farrington

May 30, 2024

5  out of  5
rating by Courtland Farrington
"Always a pleasant experience talking with my agent. They are super helpful with questions and concerns I have about my coverages. I appreciate their experience and courtesy."
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Danny Tomlinson

March 5, 2024

5  out of  5
rating by Danny Tomlinson
"Hands down best prices for the coverage in the area. I’m not much of a phone call person, so the “send email” is what I use, and almost immediately get a response. Juan has been fantastic with my auto and sb policies. Thank you both!"
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Vanessa Rodriguez

February 29, 2024

5  out of  5
rating by Vanessa Rodriguez
"I was referred to this agent and Juan Aguirre by a current customer of theirs. My previous insurance company was charging me rates that were higher than a car payment. Juan was extremely helpful and helped me to bundle a bunch of services and I saved a ton of money. Thank you to Juan Aguirre and his team!"
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Carolyn Butler

February 20, 2024

5  out of  5
rating by Carolyn Butler
"My Agent is Alice Kwon of Owings Mills, MD. Recently I've had the pleasure of working on my claim with her assistant, Tony Digrazia, his service has been invaluable to me. Tony is very knowledgeable, patient and kind. When meeting with him, he will often smile and say, " fhat's what we are here for." I would like to extend my sincere thanks to him. I have been a State Farm client for over 37 years."
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Bridget Leetch

January 31, 2024

5  out of  5
rating by Bridget Leetch
"Briana was wonderful to work with. She asked me a few questions and provided me with an auto quote! 10 out of 10 recommend speaking with her for all your insurance needs!"
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rosanna Davis

January 16, 2024

5  out of  5
rating by rosanna Davis
"Kamya helped me set up my drive safe and save discount. She was extremely helpful."
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Nettie Shaw

January 12, 2024

5  out of  5
rating by Nettie Shaw
"I spoke with State Farm Representative Briana Fant. I had multiple questions regarding home, auto and life insurance, and she was able to answer all of my questions and explain in a way that I could understand."
We responded:
"Thank you for sharing your experience with us! It’s great to hear that Briana provided you with such exceptional service. It's fantastic to know that she addressed all your questions about home, auto, and life insurance, making sure that you had a clear understanding. At State Farm, we strive to make insurance accessible and simple to comprehend, and it's wonderful to see that Briana exemplifies that commitment. If you ever have more questions or need assistance in the future, don't hesitate to let us know! - Alice"
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KELLEY FANT

January 12, 2024

5  out of  5
rating by KELLEY FANT
"Spoke with Briana at branch office who was most pleasant to speak with - she was very helpful and answered all my questions. Very informative!"
We responded:
"Kelley, thank you for taking the time to share your positive experience with Briana! We're happy to hear that she was pleasant, helpful, and informative in addressing all your questions. Providing excellent service is our top priority, and it's wonderful to know that Briana exceeded your expectations. If you have any more questions or need assistance in the future, feel free to reach out. We appreciate your support! - Alice"
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Pamela Jade

January 12, 2024

5  out of  5
rating by Pamela Jade
"Una mujer que se llama stephanie me ayudo y me hiso sentir muy bien. Gracias por tu ayuda resolvio mis preguntas. 🥰"
We responded:
"¡Gracias por tus amables palabras, Pamela! Nos alegra saber que tuvo una experiencia tan positiva con Stephanie. Estamos aquí para ayudarte en todo momento y apreciamos tus palabras amables. ¡Gracias por escogernos! - Alice"
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Shanice Silva

December 27, 2023

5  out of  5
rating by Shanice Silva
"When our aunt had a fender bender when most of us were out of town a few weeks ago. She's a bit older and only speaks Spanish so one of us handles/works with her for most things. However, Stephanie was able to assist our aunt from the moment she called. She explained things clearly and remained patient the entire time. I am very grateful my aunt got the help she needed when we couldn't be there."
We responded:
"Shanice, thank you for sharing such a heartwarming review. We are truly glad to hear that Stephanie was able to assist your aunt effectively, especially during a time when you were out of town. We understand the importance of clear communication and patience, especially in stressful situations like a fender bender. Your gratitude means a lot to us, and we're here to help."
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David Mathew

December 19, 2023

5  out of  5
rating by David Mathew
"Stephanie was very attentive and assisted me throughly with all my questions. She was very patient and she is very knowledgeable in what she does."
We responded:
"David, it’s great to hear about your positive experience with Stephanie! Thank you for taking the time to share your feedback. If you ever have more questions or need assistance, Stephanie and the rest of the team are here for you. We appreciate your assurance of our knowledge and service! - Alice"
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Johanna Lainez

August 18, 2023

5  out of  5
rating by Johanna Lainez
"Un excelente seguro me ayudo mucho con mis dos polisas de mis carros"
We responded:
"¡Aprecio tu reseña de cinco estrellas, Johanna! Me alegra que podamos ayudarte con tus planes. ¡Contáctanos si necesitas más ayuda! - Alice"
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Dyamond Darby

August 15, 2023

5  out of  5
rating by Dyamond Darby
"Today I got a quote from State Farm for the first time and I was very pleased with their customer services. Thank you Rhemi for your help and patience!!"
We responded:
"I’m ecstatic to hear about your experience with our office and customer service! It sounds like Rhemi provided a stellar blend of assistance and patience, turning what could have been a mundane task into a delightful interaction. Here's to more great conversations with our State Farm office in the future! - Alice"
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Lakia Chamblee

August 15, 2023

5  out of  5
rating by Lakia Chamblee
"My experience with State Farm has been nothing short of amazing! Rhemi was so informative and very helpful. She made sure to answer each question I had! Her customer service skills are impeccable!"
We responded:
"Lakia, I'm happy to hear that your journey with State Farm has been exceptionally positive! Rhemi's dedication to providing informative and helpful assistance is truly commendable, and I'm thrilled she addressed all your inquiries with care. Your recognition of her impeccable customer service skills is well-deserved, and we're here to continue delivering top-notch support whenever needed. Your satisfaction is our ultimate goal! Thanks for taking the time to leave such a great review! – Alice"
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Tamara Franklin

August 10, 2023

5  out of  5
rating by Tamara Franklin
"Anytime I call the office, I get awesome service. They are knowledgeable and give feedback quickly."
We responded:
"Thank you for sharing your positive experiences with our office, Tamara! Delivering exceptional service and prompt feedback is our top priority, and we're here to assist you anytime you need us. Thank you for taking the time to leave a review! - Alice"
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Chitina Fulford

August 4, 2023

5  out of  5
rating by Chitina Fulford
"The crew is Great! Some people have a way of making life easier! Alice Kwon and crew are AWESOME! Thank you for excellent service."
We responded:
"Thank you so much for your wonderful feedback, Chitina! It's fantastic to hear that our team has been able to make a positive impact on your experience. We're dedicated to providing excellent service, and your kind words truly motivate us to continue exceeding expectations. We’re always here to help! - Alice"
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Jay Young

July 12, 2023

5  out of  5
rating by Jay Young
"Very pleased! Kamya was so knowledgeable and answered all of my questions. So grateful!"
We responded:
"We’re grateful to you for choosing us, Jay! Kamya and the rest of my team strive to make sure that our customers receive the insurance they need to feel protected and I am thrilled to hear your experience exemplifies that. Thank you for your kind words!"
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Harper Wolf

May 25, 2023

5  out of  5
rating by Harper Wolf
"Received a call from Isaac following up about my interest in car and renters insurance. He was very patient and knowledgeable. Don’t typically appreciate sales calls but this one was quick and professional. Props to State Farm for great customer service"
We responded:
"Thank you, Harper, for your fantastic review! I am thrilled to hear that Isaac provided you with a positive experience and I’m glad that his call about car and renters insurance was patient and knowledgeable. "
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Veronica M

May 18, 2023

5  out of  5
rating by Veronica M
"Kamya was super helpful! She was very patient with me and answered all my questions thoroughly."
We responded:
"Thank you for sharing your positive experience with Kamya, and for highlighting her helpfulness and patience! I’m glad to hear that she provided you with thorough answers to all your questions. My team strives to provide exceptional customer service, and it’s great to hear that Kamya delivered on that promise."
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JJ Chung

May 15, 2023

5  out of  5
rating by JJ Chung
"Reasonable rate and great coverage!"
We responded:
"Thank you for your 5 star review, JJ! "
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sang kim

May 12, 2023

5  out of  5
rating by sang kim
"I've been a State Farm Customer for over 10 years and had a pleasure of speaking to Alice Kwon and team last week. Everyone was so kind and cared about my wellbeing. I also loved that I can setup a inperson meeting with a local agent. Highly recommend you meet Alice and Team!"
We responded:
"We're delighted to hear that you had a positive experience with my team! Providing exceptional service and caring about our customers' well-being are top priorities for us. Thank you for your kind words and recommendation. - Alice"