State Farm® Insurance Agent Alice Kwon

"Hello! I am a PROUD returning customer at State Farm . This SECOND time around is Off to a GREAT START! I received excellent, professional customer service at State Farm. Lauren Winston assisted me with all my insurance needs. She was very patient, kind, and knowledgeable about everything I needed to purchase. She assisted me to fully understand my coverages and suggested other coverages that I also needed which ultimately saved me money and time. Lauren followed back up with me to assist me with setting up my Beacon and thoroughly explained how to navigate through this new experience. I called her customer service -CUSTOMER CARE SERVICE!! I rated her service and my experience with the Highest Quality of Services— PERIOD! Thank you LAUREN WINSTON -10 stars AWESOME WORK! and the rest of your team at State Farm Insurance! I project STATE FARM is the BEST INSURANCE PROVIDER for Me! THANKS AGAIN!"

"I truly appreciated the outstanding customer service your team member Ian Whipkey provided. He was always professional, responsive, and a pleasure to work with, and made the transition as smooth as possible.

I wouldn't hesitate to recommend you reflecting the excellent service I received."

"I was able to get new homeowners insurance thanks to Ms. Lauren Winston, and I couldn’t be happier with the experience. She made the entire process seamless, answered all of my questions, and made everything easy to understand from start to finish. I’m truly grateful for her professionalism, kindness, and outstanding customer service. I look forward to continuing to work with Ms. Winston and the team for my insurance needs. Highly recommend!"

"The young lady that has helped me out the last two times I needed assistance couldn’t have been more helpful. Very pleasant and very knowledgeable a pleasure to do business with. One of the reasons I’ve been with State Farm Insurance since the age of 18 years old I’m now 64 years old. The people that work there are a pleasure to work with."

"Lauren is fantastic. Thank you for providing outstanding service!"

"Lauren Winston provided great customer service. I needed some insurance forms produced for a loan. She got them to me before the short deadline. Great service!!!"

"The State Farm agent, Lauren Winston, provided me with professional support and service the moment I arrived at the office. She answered all questions alleviating any worries or concerns about insurance for a possible car purchase .
I appreciate the time and patience she displayed working with me."

"Lauren Winston with Alice Kwon's State Farm Insurance Agency was responsive and provided changes to my home owner's policy quickly. Alice's personnel are always responsive and provide excellent service."

"Mario was amazing insuring my client as they get ready to purchase their new home. He provided information an quotes in a timely matter and was very helpful and responsive throughout the process. I recommend him to anyone who is looking for a quick and reliable service…"

"Shout out to Lauren at Alice Kwon State Farm! I been with these guys for a few years now, but I do appreciate the patience and hospitality of Lauren and much of the team from this State Farm. MD is quick to charge people without insurance so don’t get caught lacking, but if you do, Lauren’s the woman to talk to🫡🦾"

"The customer service is great. They are always courteous and prompt while taking my request."

"Awesome Customer Service! Everyone I spoke with has been patient, generous in their explanations, and kind. Just had a 25 min convo with Lauren about the consent forms as I was having trouble understanding them and she patiently walked through scenarios until it made sense. So grateful to be under their coverage! Plus they were $500 cheaper than the green 🦎 friend!"

"I just switched my insurance and worked with Hansol Lee. She was extremely helpful and knowledgeable about the process. It made me feel reassured and that I was getting the best deal possible for my situation. 10/10 service and would 100% recommend this agency and working with Hansol Lee!"

"Mario was very efficient and knowledgeable in the process of switching insurance carriers,"

"Mario was very thorough in explaining all the coverages while saving me money. Would recommend to anyone needing help finding a good rep!"

"Great Job"

"I had an excellent experience speaking with Tom!"

"Mario helped me figure out my billing question and he was very thorough and helpful"

"Tu is awesome! He has great customer service! He's very patient he has no problem explaining things to you. If anything pop up he'll call and let you know personally. If you choose this agent asks for Tu!!!"

"TU TRAN is the best. He always so helpful and friendly whenever we need help."

"Tu is great. He helped me with my insurance and paid attention to detail. Highly recommend."

"Good morning, It's has been a pleasure of speaking to Ms Lauren each and every time I call State Farm and when she answers the the phone. Ms Lauren has thee best personality and her patience is literally out of this world also I must add on very well mannered and is so so very helpful. I gave Ms Lauren 5 stars for kindness and her loving attitude etc.
Thank you again Ms Lauren great job 👏 Kendra Williams Jones"

"I spoke to Mario and he was incredibly helpful and explained each coverage precisely. He was super nice and has great customer service skills. Would recommend him 100 times over."

"Mario was a huge help start to finish! He made the whole process smooth and stress-free. He took the time to explain everything clearly and made sure I understood all my options without feeling overwhelmed. He was professional, responsive, and genuinely cared about helping me get the right coverage. I strongly encourage you to ask for Mario— he’ll get you right!"

"Laura Winston was great, she did a great job of helping me with what i needed.
Thanks Laura"