State Farm® Insurance Agent Alice Kwon
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Beong Jo
October 4, 2026
"Tu is great to work with. Highly recommended"
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Tiffany Mays
September 29, 2026
"Over the past 10 years or so, Tu Tran has proved to be an invaluable asset to me whenever I had to call State Farm regarding information relating to auto, life, and health insurance. He has a wealth of knowledge, and is truly the "subject matter expert" regarding all aspects of insurance. Additionally, he has always consistently displayed the highest levels of professionalism, customer service, patience, understanding, compassion, and kindness. Honestly, having Tu Tran as a valuable asset to rely on has played a huge factor in my staying at State Farm."
"Tiffany, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Everett Young
September 28, 2026
"My experience with Tu Tran was very pleasant. He provided excellent customer service, was responsive, and professional. I truly appreciate his help and would recommend their services to others."
"Everett, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Owings Mills insurance team is always here and happy to help. "
Eric Baluyut
September 22, 2026
"Alice and her assistant Tu have been great to work with. They handle you questions and concerns with high efficiency and accuracy. They really look out for you in your best interest. I highly recommend them as your insurance provider."
"Thank you so much for your kind review, Eric! If you need insurance assistance, we are just an email or call away! - Alice Kwon, your State Farm Agent "
John Baier
September 21, 2026
"Great experience. The agent was very helpful and provided clear answers to my questions."
"John, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Alice Kwon and Team "
Jasmine Hardy
September 15, 2026
"Excellent customer service"
"Thank you so much for your kind review, Jasmine! If you need insurance assistance, we are just an email or call away! - Alice Kwon, your State Farm Agent "
Kashina Samuel
September 15, 2026
"I been with State Farm for some years now they take care all of my needs affordable rates they are very professional"
"Kashina, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Chris Coronel
September 10, 2026
"Tu made the entire insurance process easy"
"Wow, thank you for the 5-star review, Chris! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Debbie Stone
September 4, 2026
"Thank you Lauren Winston for taking care of the insurance needs for my brother. You had amazing customer service skills and I appreciate your kindness and professionalism. You dont get that anywhere anymore. So thank you very much!"
"Thank you so much for the 5-star rating, Debbie! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Alice Kwon "
Angela Jones
September 4, 2026
"The staff that help me was JD he made me feel comfortable with asking quest and was very informative he also told me a few things I didn’t know that surprised me in a good way I learned a lot from JD in the few minutes we talked"
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Owings Mills to know you had such a great experience with us. "
Kathleen Haddad
September 1, 2026
"JD Daill of State Farm was a great agent to deal with. He made everything clear and was very responsive and timely. I recommend him highly."
"Hi Kathleen, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Alice Kwon’s team. Please reach out to us if any questions come up! - Alice Kwon’s Insurance Team "
Mary Mims-Smith
August 25, 2026
"Thank you, State Farm representatives, for always being there when we need you! I recommend this office to anyone who may be looking for great nsurance rates for every need, as well as grest customer service with a smile! Thanks!
M.MS"
"Mary, thank you for the amazing review! Our Owings Mills insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Alice Kwon, your State Farm Agent "
karen leighton
August 25, 2026
"State farm employees are awesome.my mom was with state farm until she passed away. She was treated so well.every answer and concern was addressed. No matter who I talk to, I always get questions answered and documents sent.thank you state farm for years of excellent service and great communication. Thank you Katherine and William for helping me in this matter."
"karen, thank you for the fantastic review! We’re always here to support you with your insurance needs in Owings Mills. "
Patty Sarvis
August 21, 2026
"Mr. JD was very professional and very customer focused. Thank you"
"Thank you for the 5-star review, Patty! We’re proud to serve the Owings Mills community and truly appreciate your support. "
Kateri Leaman
August 21, 2026
"Rachael N. Was so helpful and considerate of my questions and concerns. She made sure that I understood everything before I decided anything. She was very professional and helped me with everything I needed."
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Owings Mills insurance team. "
Joey K “Joe”
August 20, 2026
"Great service by Tu. Very professional and knowledgeable."
"Joey, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Owings Mills. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Alice Kwon and Team "
Shawn Phillips
August 10, 2026
"Hello! I am a PROUD returning customer at State Farm . This SECOND time around is Off to a GREAT START! I received excellent, professional customer service at State Farm. Lauren Winston assisted me with all my insurance needs. She was very patient, kind, and knowledgeable about everything I needed to purchase. She assisted me to fully understand my coverages and suggested other coverages that I also needed which ultimately saved me money and time. Lauren followed back up with me to assist me with setting up my Beacon and thoroughly explained how to navigate through this new experience. I called her customer service -CUSTOMER CARE SERVICE!! I rated her service and my experience with the Highest Quality of Services— PERIOD! Thank you LAUREN WINSTON -10 stars AWESOME WORK! and the rest of your team at State Farm Insurance! I project STATE FARM is the BEST INSURANCE PROVIDER for Me! THANKS AGAIN!"
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Owings Mills insurance team. "
Dharma Selva
August 4, 2026
"I truly appreciated the outstanding customer service your team member Ian Whipkey provided. He was always professional, responsive, and a pleasure to work with, and made the transition as smooth as possible.
I wouldn't hesitate to recommend you reflecting the excellent service I received."
"Thanks so much for the amazing review, Dharma! We really appreciate your support here in Owings Mills. Just reach out anytime if you need us - we’re here for you. "
Jehlani
July 27, 2026
"I was able to get new homeowners insurance thanks to Ms. Lauren Winston, and I couldn’t be happier with the experience. She made the entire process seamless, answered all of my questions, and made everything easy to understand from start to finish. I’m truly grateful for her professionalism, kindness, and outstanding customer service. I look forward to continuing to work with Ms. Winston and the team for my insurance needs. Highly recommend!"
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
john hall
July 23, 2026
"The young lady that has helped me out the last two times I needed assistance couldn’t have been more helpful. Very pleasant and very knowledgeable a pleasure to do business with. One of the reasons I’ve been with State Farm Insurance since the age of 18 years old I’m now 64 years old. The people that work there are a pleasure to work with."
"Thank you so much for your kind review, john! If you need insurance assistance, we are just an email or call away! - Alice Kwon, your State Farm Agent "
Jeff G
July 22, 2026
"Lauren is fantastic. Thank you for providing outstanding service!"
"Jeff, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Owings Mills insurance team is always here and happy to help. "
Jerry Miller
July 21, 2026
"Lauren Winston provided great customer service. I needed some insurance forms produced for a loan. She got them to me before the short deadline. Great service!!!"
"Thanks so much for the fantastic rating, Jerry! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Deborah Clay
July 20, 2026
"The State Farm agent, Lauren Winston, provided me with professional support and service the moment I arrived at the office. She answered all questions alleviating any worries or concerns about insurance for a possible car purchase .
I appreciate the time and patience she displayed working with me."
"Deborah, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Alice Kwon and Team "
Sandra Bussard
July 14, 2026
"Lauren Winston with Alice Kwon's State Farm Insurance Agency was responsive and provided changes to my home owner's policy quickly. Alice's personnel are always responsive and provide excellent service."
"Sandra, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Alice Kwon’s Team—we are always here to help!"
Ron Calderon P.
July 9, 2026
"Mario was amazing insuring my client as they get ready to purchase their new home. He provided information an quotes in a timely matter and was very helpful and responsive throughout the process. I recommend him to anyone who is looking for a quick and reliable service…"
"Thank you for your kind review of State Farm Agent Alice Kwon’s Team. We appreciate it!"